Frequently Asked Questions

How do I contact Revgear?

There is a problem with my order.

Is my gear guaranteed? How can I make a return?

What payment methods do you accept?

What can I expect for shipping?

How do I contact Revgear?

We love to hear from our valued customers, so please do not hesitate to reach out if you have any questions or comments regarding your purchase.

We are located at:
15073 Keswick St,
Van Nuys, CA 91405

You can reach our support team at:
customercare@revgear.com

You can reach us by phone at:
Toll Free: 800-767-8288
International: 818-781-7277

Business Hours:
Monday to Friday: 9am - 5pm PST
Saturdays and Sundays: Closed

You can also send us a message through our contact page.

There is a problem with my order. What should I do?

Give us a shout and we’ll work with you to take care of it. Reach us at 800-767-8288 or Internationally at 818-781-7277. Call us 9:00 am to 5:00 pm PST, Monday through Friday or email anytime at customercare@revgear.com.

A confirmation email will be sent after the checkout process, and a UPS tracking code will be sent when your order ships within 72 hours. If you don’t receive these, please contact us.

Is my gear guaranteed? How can I make a return?

Revgear products are covered by a 100% money-back guarantee, you can return a Revgear product for any reason within 14 days of purchase for refund or exchange. For all the details, see our return page here: https://revgear.com/guarantee/

What payment methods do you accept?

Revgear accepts Visa, American Express, Mastercard, Discover and Paypal.

What can I expect for shipping?

Revgear ships with UPS or FedEx Ground. Orders generally ship within 1-2 business days. The delivery time and priority options will depend on the products you’ve purchased and where they ship to.

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